The somfy rts remote gives users control from anywhere making it easy to adjust the coverings.
Somfy awning remote troubleshooting.
Try to reset the motor to factory mode.
Try the up down or my button on your remote and pay attention to the led display.
If it does not jog continue to the next step.
The remote control works without problems under most conditions but on occasion it may lose its connection with the motor control unit.
If a sensor is then added at a later date a previously recorded channel will be lost.
If the led does not illuminate replace the cr2430 battery in the remote.
Troubleshooting the somfy rts remotes.
They can operate the remote while sitting without having to point it at the covering.
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Standard awnings using a sunea rts motor.
First check to see if the remote control led illuminates when a directional button is pressed.
If the remote control stops working with the awning it needs to be reset.
Somfy rts trouble shooting guide.
Request an online quote or use our selection assistant to find your product.
Often you will need to reset your somfy rts remotes when they have an issue or malfunction.
Cassette awnings using a sunea rts motor.
Remote a wall switch and a timer and the motor is a member of 4 groups then 12 channels are used.
The problem with your somfy motorized product could be as simple a fix as a battery change.
The awnings are operated with buttons on the motor control or by a remote control.
Unplug for two seconds plug it back in for 10 seconds unplug it for two more seconds and then plug.